"Trip！Support" information (Sapporo or Hokkaido)

　"Safty and with the peace of mind"

　　　We want you to wait happily, without wavering and to carry out a walk in the first Sapporo (Hokkaido)to visit. We are very convenient if we let you waiting and the rows of houses in Sapporo having become like the squares at the walk and it know the directions of the transportation (a subway, a streetcar, a bus, etc.) for going to a tourist draw.

　　　　Moreover, in oder to get a baby and disabled persons to take a pleasant trip, we have guided slso about the method of a rental of a stroller or a wheelchair.

　　　　In addition, it is "having been troubled came out" in the middle of a trip. "You suited the trouble of some kind!" "Disasters, such as an earthquake, occurred!" It is also important to know how you should carry out at the time. 
　　　　　At this corner, in order to nestle up to a tourist, we are introducing the measure of "safety " of the organs concerned, such as a municipality and a hospital in detail.  Immediately, we will take you.

（Emergency　information！）
■Consultation Counter about New Coronavirus disease(COVID-19)
-Please confirm"indication(MInistry of Health,Labour and Welfare) of consultation,consultation about Coronavirus disease(COVID-19)"about indication of consultation,consultation.

■Sapporo
▼「Emergency　Relief Center Sapporo」
　　 ▽Phone number・・・０１１－２７２－７１１９
　　▽Reception hours・・・２４ hours（7 days a week)
　　▽Correspondece Language・・・Japanese,English,Chinese,Korean,Malay,Thai,Russian

▼「Sapporo-shi consultation counter」
　　▽Phone number・・・011-632-4567
　　▽Reception　hours・・・From 9:00 to 21:00 to have days

■Hokkaido
▼「COVID-19 Consultation Center Hokkaido Government」
　　▽Phone number・・・０８００－２２２－００１８
　　 ▽Reception hours・・・２４ hours（7 days a week)

■Japan
▼「Ministry of Health,Labour and Welfare」
　　▽Phone number・・・0120-565653
　　▽Reception　hours・・・From 9:00 to 21:00 to have days

▼Call center (Japanese Government tourist bureau) for foreign tourists
　　▽Phone number・・・050-3816-2787
　　▽Reception　hours・・・24 hours(7days a week)
　　▽Correspondence Language・・・English,Chinese,korean,Japanese

▼Consultation counter of persons with impaired hearing
　　-Ministry of Health,Labour and Welfare

　　▽FAX number・・・03-3595-2756、011-206-0732
　　▽E-mail address・・・corona-2020@mhlw.go.jp

　If you have a problem during your travels,please contact !

▼"Sapporo city call center"（Supports foreigners）

　
☆Supports："Telephone or Mail"

　▽Language:　Japanese, English, chinese, Korean

　▽Contact：　０１１－２２２－４８９４ 　　

　▽E-mail： info4894@city.sapporo.jp

　▽Business Hours：　8：00～21：00

　▽Holidaｙｓ： Open all　year
　

 
▼"Sapporo city Odori information station"（Supports foreiｇners）

　
☆Supports： Bｙ meeting

　▽Language:　Japanese, English, chinese, Korean

　▽Address：　Subway Odori Station（Odori Nishi ４-chome、Chuo-ku、Sapporo）

　▽Business Hours：　10：00～20：00（Sanday ＆ Nationaｌ Holidays：open till 19：00）

　▽Holidaｙｓ： December 29-January 3
　

 Information , about a tourist Resort, Transportation, Hotel,　etc. in Hokkaido

▼"Hokkaido-sapporo tourist information center"
　　　　　　　　　　　　　　　　　　　　　　　　　　（Supports ｆoreigners）

　

☆Supports： Bｙ meeting

　▽Contents：The sightseeing ＆event inHokaido、means of transportation

　▽Language:　Japanese, English, chinese, Korean

　▽Address：JR　Sapporo station （Kita 6-jo,Nishi ４-chome、kita-ku、Sapporo）

　▽Business Hours：　8：00～20：00

　▽Holidaｙｓ： Open all　year
　
　▽Telephone：０１１－２１３－５０８８

 

▼"JR Sapporo Station information desk"（Only for a foreigners）

☆Supports： Bｙ meeting

　▽Contents：Train of JR, and the guidance ｏｆ hotel

　▽Language:　Japanese, English, chinese, Korean

　▽Address：　JR　Sapporo station （Kita 6-jo,Nishi ４-chome、Kita-ku、Sapporo）

　▽Business Hours：　8：30～20：00

　▽Holidaｙｓ： Open all　year
　

 

▼"Hokkaido Tourist Information Center Sapporo-tanukikoji"
　　　　　　　　　　　　　　　　　　　　　　　　　　　　（Supports foreignerｓ）

☆Supports： Bｙ meeting

　▽Contents：　tourist resort、airplane、JR in Hokkaido and being trouble,etc.Also　introduction of event,
　　　　　　　　　　　an eating place,and shopping store.

　▽Language:　English, Chinese

　▽Address： Minami 3-jo,Nishi 4-chome, Chuo-ku、Sapporo
　　　　　　　　　　　　　　（MEGA Don・Quiote Sapporo-Tanukikoji head office 4 Floor）

　▽Business Hours：　14：00～22：00 (Open every day of the year)

　▽Telephone：080-9440-8047

　▽HP：　Hokkaido tourist information center Sapporo-Tanukikoji・・・[please check here]

　▽Free W iーFi　：　OK

　"Which wants to rent a wheelchair and a stroller and to travel in the inside of
Sapporo or Hokkaido"?

▼"Hokkaido Unversal tourist center , Sapporo"
　　　　　　　　　　　　　　　　　　　　　（Correspond to foreign language by e-mail)

　　　Support making memories of the trip

　 Hokkaido unversal tourist center Sapporo
　
☆ Work content:
　　　　We carry out various advice for getting people by whom a sightseeing tour is done in the inside of Sapporo and Hokkaido from a person with its child to an old person to take a comfortable trip including a disabled person. We advise finely that a pleasant trip can perform the loan (charge) of a wheelchair or a stroller, and how ｙou use means of transportation (JR, the Sapporo subway, a bus, etc.).

▽ Correspondence: Meeting, a telephone, mail

▽ Location: JR Sapporo west- concourse north entrance ... Kita 6-jo, Nishi 4-chome, Kita-ku, Sapporo

▽ Business hours: 　9:30 to 17:30 (Open all year)

▽Contact telephone: 070-5289-8631

▽E-mail: 　　desk@hokkaido-ut.com

▽HP:　　　　　http://www.hokkaido-ut.com
　　- Introduce the directions of a "tourisｔ center", etc. in detail. From here, You can perform a promposal of a rental of a wheelchair etc.

▽Installation and Management: NPO Hokkaido Universal Tourism Promotion Council

　"The reference in emergencies, such as a sudden illness"

　▼"Sapporo Citizen Contact Center"（Supports foreigners） 　　　　　

☆Supports ："Telephone or Mail"

　▽Language:　Japanese, English, chinese, Korean

　▽Contact：　０１１－２２２－４８９４ 　　

　▽E-mail： info4894@city.sapporo.jp

　▽Business hours：　8：00～21：00

　▽Holidaｙｓ： Open all　year
　

▼"Emergency Relief Center　Sapporo"
　　　　　[24 hour telephone health hotline]　　
　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　（Supports foreigners）
　

☆Supports： Consult by　"Telephone" to a　sudden illness, an injyury,ｓｔｃ.

　▽Telephone： ＃７１１９（abbreviated dialing）　　OR　　　０１１－２７２－７１１９

　▽Language：Japanese, English, chinese, Korean,thai,Malay,Russsian

　▽Business Hours：　24 hourｓ

　▽Holidaｙｓ： December 29-January 3
　

　Accepts foreigners during Night Time Hours＆on Holiｄaｙｓ

. ▼Name of hospital "Sapporo Higashi Tokusyukai Hospital"
　　　　　　　　　　　　　　　　　　　　　　[札幌東徳洲会病院]

　▽Languages：English, Chinese, Korean, Russian, an Espanol, a Portugues, Mongolian, 　　 　　　　　　　　　　　　　　　Indonesian,Malay, Guarani

　▽Address： Kita 33‐jo, Higashi 14-chome, Ｈｉｇａｓｈｉ‐ｋｕ, Sapporo

　▽Telephone： ０１１－７２２－１１１０
　　　　　　　　　　　　　* Be sure to call　in advance before going to the hospital

　▽Busness Hours：

　　　　-Weekdays：１７：００ to ９：００ (the nest day)　

　　　　　-Saturdays ,Sundays,and National holidays： ９：００ to ９：００ the next day

　

 ▼"Night sudden illness center"（Sapporo Medical Association）

　
☆Language：　　You can speak Japanese .
.

　▽Busness Hours：
　　　　　　　－"Internal medicine and Pediatrics"： 19:00- next day 7:00

　　　　　　　－"Otolaryngology and ophthalmology" 19:00 to 23:00

　▽Telephone：　０１１－６４１－４３１６

　▽Adresｓ：　　Odori Nishi 19-chome, Chuo-ku, Sapporo

　　

　 "Traffic accidents and Crimes" Please call 110 immedately

▼ Contact : Local Police Station or the nearest Policebox

　　▽Telephone: 　　110　
　　　　　　　＊Link with police corresponding to 24 hour directly

　"Sudden illuness and an injury" An ambulance is required !

▼Contact : Fire department

　　
　　▽Telephone: 　119　
　　
　　　　＊An ambulance is mobilized from-fire fighting corresponding to 24 hours

　Large-scale disaster occurs！　First of all,　to a "shelter."

 ▼Action which ensures the safety of the body first of all,  　　　and to"shelter"
　　 When large-scale disasters,such as an earthquake,occurs, what do you do?
　　First,I look for the place where waiting and safety can secure that a shake is subsided.
　　Generally,it is nearby elementary and junior high schools, a park", etc. After checking surrounding safety ,I move to the"shelter"specified by cities,towns and villages etc.prompty.
　　　

▽Nevermind in the case of movement to "shelter":
　　 Let's be cautions of a head top and a step, iet's avoid a hazarder, walk and move.

▽Correspondence of "shelter":
　　　Provision of water or food and a foreigner can also be used without discrimination.

▼Offer and receiving method of varieties of information,such as a situation of a disaster ,and a "shelter"
　　　
■In the case of Sapporo

▽Sapporo city-office "homepage" ⇒　http://www.citysapporo.jp/index.htmｌ

▽Sapporo city-office public relations section"twitter"

▽Sapporo call center
　-Telephone ・・・０１１－２２２－４８９４（８：００～２１：００　every day)
　-Language・・・Japanese, English, Chinese, Korean.
　-E-mail 　 ・・・info4894@city.sapporo.jp

▽Offer varieties of information by the"digital signage"in the　Sapporo Ekimae-dori Underground Walkway"

　　　There is "Hokkaido　Eastern　Iburi　Earthquake"in September , 2018, and I observed lower 5 on the Japanese intensity scale in Sapporo.
　　　　Sapporo Ekimae-dori Underground Walkway became the"shelter"not only Sapporo people but also the traveler including foreign tourists　then.

　Ekimae-dori Underground Walkway
　　　
　　　 Then, at the time of a future disaster ,various disaster information will be offerd through a"digital signage."

　　　　　　"digital signage"

-Information offer place・・・
　　　　　　　　"Kita 2-jo Plaza" in Sapporo Ekimae-dori Underground Waｌkway

　

　It started correspondence in "it is determination about the plan which establishes the window where the Hokkaido Government receives information dissemination and consultation as the support point　for the tourist （including the foreigners)at the time of a disaster", and February, 2019. 

▼ Hokkaido Government Tourist Bureau

　　　　　Hokkaido Government building

▼ Supports by two methods(1)or(2)

 (1) "Utilize social networking service (twitter) and disseminate information required for tourists" 

▽ The contents of dispatch: 

　　- Transportation information, including an airplane, JR, a road, etc. 

　 - The weather information, including a weather alert etc. 
(We will urge a variety of information to a never mind in dispatch and everyday life if needed.) 

▽ Use Language : Japanese, English, Korean, and Chinese.

▽ Offer of dispatch information: 

　　　From Hokkaido Government tourist Bureau twitter - "Please check here" 

 

(2) Establish "Tourist Urgent Support Station." 

▽ The purpose of establishment:
　　　The scale of a disaster is large and going home and a homecoming support promptly to a difficult tourist. 

▽ Supportｓ: 　By meeting.

▽ The contents of offer:
　　The operation situation of means of transportation, such as operation of an airplane, a train, and a bus, a stay place, etc. 

▽ Use Language : 　　Japanese, English, Korean, and Chinese. 

▽ Establishment place: 　Hokkaido government building or annex

▽ Location：　Kita 3-jo,Nishi 6-chome, Chuo-Ku, Sapporo

▽ Business hours : 　Depending on the situation of a disaster, it is also correspondence 　　　　　　　　　　　　　　at a 24-hour attitude. 

▽ Details of a measure of tourist support of the Hokkaido Government: 
From homepage (HP) of the Hokkaido Government Tourist Bureau" Please check here ”

▼ Other supports (Correspond if needed) 

▽ Installation of the charge spot of IT apparatus (carrying, a smart phone, etc.)

▽ Installation of a Wi-Fi spot (for access to the Internet) 

 

　At the time of disaster ! the information for foreignerｓ　

 
▼"Sapporo International Communication Plaza"
　　　　　　　　　　　　　　　　　　　　　　　　　（only for a foreignerｓ)
Sapporo International Communication Plaza

☆Descriptive pamphlet:
　　　　　　
　　　　　　Usually, We have prepared the place and the exchange salon of exchange of the foreigner who is free for the international student who stays in Sapporo, the foreigner under travel, etc., and can use for them including making living information offer.

　　　　　Moreover, We are advancing attraction of an exchange soviet with every country in the world etc. as a convention business.

　　　　　Furthermore, at the time of generating of a disaster, We start the "disaster many-languages support center" which provides a foreigner with the information on a "shelter" etc., and am carrying out information dissemination by social networking service etc.

☆Language : 　Japanese, English, Chinese, Korean

　▽Busness Hours：　9：00～17：30

　▽Telephone: ０１１－２１１－２１０５

　▽Adress：Kita 1-jo,Nishi 3-chome, Chuo-ku, Sapporo
　　　　　　　　　(just before the third floor of the Sapporo MN bldg, and in front of clock tower)

　▽ HP：　Sapporo International Communication Plaza Foundation 　

　▽"At　the time of disaster":
　　　　　　www.plaza-sapporo.or.jp/citizen_j/en/service/disaster_support.html

　 E-mail：sicpf@plaza-sapporo.or.jp

　▽Wi-Fi・・・OK

　　　　　　

　"In Sapporo consulate-general"(five nations)

　　　Using quick wit among foreign tourists with this disaster -- the procedure of a passport -- being troubled -- there were some persons who obtained exact information and acted from the consulate-general etc. in in Sapporo whose consultation is possible.

  ▼United States of America consulate-general

　▽Telephone： ０１１－６４１－１１１５～７

　▽Adress： Kita 1-jo,Nishi 28-chome, Chuo-ku, Sapporo

　▽HP　https://jp.usembassy.gov/ja/embassy-consulates-ja/sapporo-ja/

 ▼South Korean consulate-general

　▽Telephone：　０１１－２１８－０２８８

　▽Adress：Kita 2-jo,Nishi 12-chome,Chuo-ku, Sapporo

　▽HP　 http://overseas.mofa.go.kr/jp-sapporo-ja/index.do

 ▼Russian Federation consulate-general

　▽Telephone：　０１１－５６１－３１７１～２

　▽Adress：　Minami 14-jo, Nishi 12chome, Chuo-ku, Sapporo

　▽HP　https://sapporo.mid.ru/index_jp

 ▼People's Republic of China consulate-general

　▽Telephone： ０１１－５６３－５５６３

　▽Adress：Minami 13-jo, Nishi 23-chome, Chuo-ku, Sapporo

　▽HP　http://sapporo.china-consulate.org/jpn/

 ▼Australian consulate

　▽Telephone：０１１－２４２－４３８１

　▽Adress：Kita 5-jo, Nishi 6-chome, Chuo-ku, Sapporo　17th floor of Sapporo Center Building

　▽HP　https://japan.embassy.gov.au/tkyojapanese/location_sapporo_jp.html

　　　　

　"Transportation useful for movement of　Sapporo"

　▼"Sapporo City Traffic Bureau"（ｐublic management）

　
☆"Subway":　"Tozai Line"- "Namhoku Line"-"Toho Line" by 3 lines
　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　

　　▽Fare：　We apply　a section charge

　 ▽Profitable ticket：

①    "One-Day Ticket for Subway Use"（We Will be free-ride for one day a weekday)
　　（fare： Adult 830yen,　　Child　420yen）

　　②    "Donichika Ticket（ドニチカ）"（On Saturday and Sunday,We restrict from a public holiday and Descember 29 to January 3, and will be freeride for one day)
（fare： Adult 520 yen、 Child 　260yen）

 　　
☆"Streetcar"：
　　　　　　　*The　route is a loop ,we operate by the area around and circumference of inner
　　　　　　　　　　　,in any case,it is a single rate.
　　　　　　　*In the case of an adult ,we get on for 200 yen. (A child is half the sum)

　▽Streetcar rides:
　　　　　Since the door of the central part of the Streetcar opens, we ride from there.
　　　　　When getting down, it is a place of the front door. we pay a charge.
　　　　　　　A Streetcar is sometimes useful to go to "Moiwayama ropeway".　　　　
　　　　　　　　　　

　　　
　　
　▽Profitable ticket（Streetcar）：

　■"Dosanko Pasu ticket"・・・
　　　On Saturday and Sunday, we restrict from a national holiday and December 29 to January 　　　　　　3, and will be free-ride for one day.

　▽Charge: 　　360 yen, one adult + a child) 　

　　
　☆Telephone：Sapporo Transportation Information Center　０１１－２３２－２２７７

 


▼"JR　Hokkaido Bus" （private sector）

　☆Profitable ticket：

　　▽"Ichinichi　norihoudai"ticket」・・・(We will ride for one day)
　　　
　　　　　　Rare：　adult　800yen、child　400yen

　　　▽Telephone：　☎ ０１１－６２２－８０００

 

▼"Hokkaido Cyuo Bus"（private sector）

　☆Profitable ticket：

　　　▽"Kyoutsu ichinichi"ticket」・・・(We will ride for one day）　　　　　　　　　　　　　　　　　　　　　　　　　　　　
　　　　Rare：　adult　750yen、child　380yen　

　　　　　Ｗｅ can use for tha "sapporo walk bus"involving tourist facilities{from /summer-autumn

　　　　▽Telephone：　☎ ０１１－２３１－０５００